Frequently Asked Questions
What are your operating hours?
I am available for bookings and consultations between 9:30am and 11pm, Monday to Sunday.
What areas do you cover?
I am based in Ascot and will cover areas within a radius of approximately 15 miles. Examples of places I have stayed in the past include Sunningdale, Windsor, Bracknell, Wokingham, Maidenhead, and the outskirts of Reading.
Please provide your location (town or beginning of postcode) in your enquiry.
What are your prices?
I can provide a base guide price, however, I cannot guarantee I will offer my services at that price. My fees will be determined upon meeting your dog(s), depending on their needs and obedience, any extra duties required, any other pets that you may have on your property, etc.
My overnight dog and house sitting services start from 70£ per day.
My pop in visits and short stay dog sitting services start from 22£ per hour.
Due to the nature of the services I offer, I have to charge more for overnight house sitting stays with dogs that cannot be left on their own for 2-4 hours, as I may lose out on other bookings as a result.
What is your email or phone number?
When you complete the form in my Contact page, I will receive an email, which I will, in turn, respond to via email.
Once we have confirmed details, I will share my phone number as I will provide daily updates during my stay primarily over WhatsApp.
What is your refund policy?
For overnight stays or dog and house sitting, I will ask for a 1 day deposit at the time of booking confirmation, which is refundable should you cancel your booking within 10 days of the booking start date.
For pop in visits and short stay dog sitting, I ask that you confirm the booking (via email or text) and pay upfront the day before the booking. There is no refund policy for visits and short stay dog sitting.
Do you charge for an initial consultation?
No, there is no fee for our first consultation or meet and greet.
This is because the meet and greet is an essential part of my onbaording process and how I determine my exact fees. It is also an opportunity for you to decide if I am a good fit for your needs, and an opportunity for your dog to meet the person that might be living with them for a few days.
What qualifications do you have?
I am trained in Pet First Aid and am commited to the safety and well-being of your pets. I am also nutritionally trained and can offer dietary advice.
Whilst I am not a dog trainer or behaviourist, I have come accross a range of dogs, breeds, sizes, personalities, behavioural issues and more. I have also completed and am enrolled in a variety of canine behaviour modification courses to enrich my knowledge and provide the best possible care for your furry friends.
Do you offer pet visits and sitting for animals other than dogs?
Yes and no... My expertise lies primarily with canine care and that is my main focus. I am able to provide care for any additonal animals on the property (cat, ducks, rats, corn snake, shetland pony, to name a few I have had in the past).
As I am dedicated to ensuring all pets are well taken care of, I am happy to offer house visits to feed your cat or other small animal. However, it is unlikely that I will accept an overnight house sit booking for households without dogs. Please reach out through my Contact form if you have any special requests.
Have more questions?
Feel free to reach out for any additional information or inquiries. I am here to help!